Sunday, July 21, 2013

Good Experiences

Recently I had the opportunity to build a new computer, so I did. An important part of any build is the case, as it not only needs to be functional with your parts, but it also needs to look good to you. The case I wanted and ordered was the Corsair C70 Vengeance  and now that it's all set up, I really am happy with it. I was also happy when I pulled it out of the box, but in between there was a time when I was less happy. This was because there was a decent sized dent in the face plate, and I just hadn't noticed it at first. It's not a serious dent, but it is aesthetically displeasing, so I contacted Corsair asking if I could get just the face plate replaced. All I did was ask and shortly thereafter I was asked what color the case is, and once I told the person I dealt with, a replacement was sent out. That's it. No formal RMA request on my end. Corsair just sent out, at their expense, a replacement part, and even told me I did not have to return the old one.
Of all my experiences with computer hardware companies, this is either the best or tied for the best. If it is a tie, the tie is with HP, but then I also had an extended service plan with them, so that may have influenced the process some.

Also, the new Humble Weekly Sale features music by Jim Guthrie, who has done soundtracks included in past Humble Bundles. I suggest getting it because the music actually is enjoyable and it is a good idea to support Humble Bundle's non-game media offerings. Growing into other media lets the company grow, so show your support, so we can see growth continue in the future!

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