This is something I have been wondering for a while actually. Is email dead? I know I still use it, but it seems like a lot of people/organizations do not. Very regularly whenever I email some entity I do not get a reply, even the 'Contact Us' email addresses posted on some websites. I have to wonder why this is. The first makes little sense, because of how valuable a communication medium email is (unlimited length, software agnostic, hardware agnostic, private (in theory), attachments). The second is just disrespectful. I am actually almost to the point of making a Twitter account just to test some people/places. Send a question both as email and Twitter post, and see which is responded to first. I suspect the Twitter post would be, but then the questions are why and if/when the email will get a reply. If both addresses are given for a means of communication, but only one is responded to, that would seem to be a great failing on the part of the recipient(s).
Sadly, I doubt anyone would care, including the failing persons.
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