The old saying 'Better late than never' really is not always true and I got an example this past week. Back in September I made a purchase from Newegg, and as it turns out at that time Newegg had been successfully attacked so my payment information was almost certainly compromised. I learned about this by seeing a news piece on it, and then wrote my own covering it. What I did not get though was any notification from Newegg. In fact, the only notification I had ever seen was a post on Twitter by Newegg, because I looked for it.
After I replaced the likely-compromised credit card, I actually contacted Newegg, because I was rather unhappy about the situation. The response I got was that all those who might have been affected "would have received an email from [Newegg] explaining what happened." Well, this past week I got a letter, as in physical mail, from Newegg informing me of the attack Newegg discovered two months prior and one month after an investigation by Newegg into what was likely compromised. Literally months later Newegg finally informed me, which makes you wonder what might have happened if I had not learned of the attack on my own and acted on my own?
As it was, I was less interested in shopping at Newegg, but now that I get this, potentially well later than it would have been most useful. My displeasure with Newegg is even greater now.
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